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Integrate StatusGator with StatusHub

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 In StatusHub:

To connect StatusGator to your StatusHub page, open up your StatusHub account and click the option "Edit status site."

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This will bring you to the edit status site section. Once there, you will need to select the "Services & Integrations" page on the side menu. You will then see these options appear.

Click on the Arrow icon to select the group. 

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A window listing services will open, click the Pencil icon next to the service you want to integrate with.

The 2nd tab allows you to select and configure monitoring integrations for each service if required. 

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Then select the StatusGator button. Click Submit, a webhook URL will be generated for you to use in StatusGator.

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Please note: that your link may be slightly different, and you should always refer to the "Services & Integrations" section when adding new integration in one of the supported 3'rd party services.

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Please note: 

Automatically generated incidents from every StatusGator Web-hook would create noise. To avoid this, by default, StatusGator web-hook creates an Incident Draft instead of directly creating an incident. StatusHub users then can review and decide if the problem reported by StatusGator indeed affects StatusHub customers and should be published. 
In the above picture, the StatusGator integration has an options tab similar to NewRelic & Pingdom. In this tab, the user will be able to choose if StatusGator events should create Incidents or Incident drafts. The default value will be checked on for 'Create events as drafts.'

 

 

Now switch to your StatusGator account.

In StatusGator Dashboard, find the desired service.6.png

 

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In the 'Notifications' find the WebHook URL section and paste the whole URL, including token from StatusHub then click SAVE. 

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Other important notes:

  • The current draft set-up blocks the possibility of creating and closing the incident while being in the draft the whole time. Because of that, when StatusGator will send 'up,' StatusHub will use 'monitoring' instead of 'resolved' when a draft mode is used.
  • StatusGator Maintenance is currently not supported.
  • Using "Test" in StatusGator webhook may not result in any action in StatusHub as StatusGator sends the current status of one of subscribed StatusGator Services. If the status is currently "UP," StatusHub will ignore this even if there are no currently opened incidents from StatusGator for that Service.

If you have any questions, please contact us. 

 

 

 

 

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