PagerDuty and StatusHub work beautifully together and connecting them is just as easy as making yourself a cup of coffee.
To connect PagerDuty to your StatusHub page open up your StatusHub account and click the option "Edit status site".
This will bring you to the edit status site page. Once here you will need to select the "Services & Integrations" option on the side menu. You will then see these options appear.
Go ahead and select the New service option. The box below will appear.
Go ahead and give the service a name it can be whatever you want, but as we are linking PagerDuty, it would wise to name it that.
Then using the dropdown select the group on your page you want to update using PagerDuty. If you have only one group, then only one will appear here.
Then select the PagerDuty option hit Update Service and we will generate a webhook for you to use over at PagerDuty
Please note that your link may be slightly different and you should always refer to "Services & Integrations" section when adding new integration in one of supported 3'rd party services
Once you have done this your "new service" i.e., PagerDuty will appear under the group you previously selected. With the webhook URL, we will need later underneath.
Look at that we are halfway there. Next, you are going to pop over to PagerDuty and complete the connection
- In the Service’s Integrations tab, click Add an extension, for the Extension Type select Generic Webhook, enter in a name for your extension, paste in the webhook URL that you copied from StatusHub earlier , and click Save.
- Please note that Pager Duty will show two options. Please use "Generic V1 Webhook" instead of "Generic V2 Webhook" as only V1 is supported by StatusHub.
That’s it! Now when a new incident is triggered within PagerDuty, your StatusHub will get updated.