This article takes you through the steps to integrate your Uptrends account with StatusHub.
Start in StatusHub and go to the edit view for the hub you wish to connect with. It is the button with the pencil icon.
Next click on "Services & integrations" on the left hand side menu.
On the top right click on "New Service"
Input the details of the new service and ensure you click on the Uptrends toggle in the Enable/disable integrations section. Shown below selected in green.
After saving your changes you will see the new service listed as follows. Below the service name is your Uptrends link you will need later in the process.
This completes the steps in StatusHub.
Now login to your Uptrends account.
First you will need to add StatusHub as an alert option.
On the main menu hover over "Alerts"and click on "Integrations", then click on the "New Integration button on the far right of the screen.
You can now choose "StatusHub" in the drop down labeled Integration Type which will refresh the page as shown below.
Simply input an Integration name (we suggest StatusHub), then click on Add Service to reveal the next input options.
Here you must input the service name and the URL generated in StatusHub earlier. You may enter as many services as you need here.
When done click on the "Save" button at the base of the page to complete this step.
Next you need to connect this to your monitoring alerts.
Again hover over Alerts in the main menu and click on "Alert definitions"
Now click on the Alert you wish to connect. (you may only have one called Default Alert)
From there choose the 2nd tab labeled Escalation level 1.
Please Note: You can set this for each level but we will just show the process for one level.
Tick the checkbox in the 3rd section to activate StatusHub. Then use the drop-downs to choose the Monitor and Service to connect.
Please Note: Additional service links may be added here. It is acceptable to point multiple Monitors to one Service in StatusHub.
Finally click on save at the bottom left of the page.
Now test the integration by triggering and stopping a fault on your service and you will see the Uptrends automatically create and close an incident in StatusHub.
If you have any questions or feedback please contact us