Incident Templates

To help make your usage of StatusHub more efficient you can  create incident templates to use as a starting point for creating new incidents.

To manage your incident templates click on the link shown below:

Each incident template consists of a title, a message body and an incident status.

To help get you started, we have created two sample templates. Feel free to overwrite or delete these as needed.

To get the maximum benefit from the incident templates, we advise creating templates from common incidents. For example, if you know one of your services has an outage every few weeks, it would make sense to create an incident template around that.

Using Incident Templates

Incident templates can be used in just a few clicks when creating a new incident.

Choose your incident template from the dropdown.

Once you are happy you have selected the correct template click "Insert" to populate the fields.