Group Notifications By Services or Events

You can choose whether you want to display the notifications on your Hub page as service-oriented notifications or event-oriented notifications:

- Group Notifications by Services: When service-oriented notifications are enabled, it will display on your Hub page one notification per each different service affected.
 

Eg: If there is an only one event that affects multiple services, the Hub page will display a different notification for each service affected.

Example of a hub with one incident affecting multiple services with “Group Notifications By” set to “Services” (default)

- Group Notifications by Events: When event-oriented notifications are enabled, the Hub page will display one notification per each event, in this case it will include a list of the services affected.

Eg: In this case, if there is an event that affects multiple services, it will display only one notification stating the event and include the services affected.

Example of a hub with one incident affecting multiple services with “Group Notifications By” set to “Events”

By default, your Hub page is set to Group Notifications By Services. You can edit this setting on the Appearance tab within “Edit status site” settings.

You will see two choices (one must be selected) under “Group Notifications By” title as shown below.

“Group Notifications By” settings

To save a change, please click on the "Save Changes" button located at the bottom of the page. 

If you have any questions or feedback related to "Group Notifications By", please contact our support team.